If you are not completely satisfied with your order from The Labrador Company, or you would like to exchange the product, we will be happy to exchange it or refund you within 14 days of purchase/receipt providing the items are undamaged. (NB postage costs are not refunded unless the product is faulty). This does not effect your statutory rights. If you return an item for exchange or refund, please enclose a covering letter stating:
1. Your reasons for return
2. Where your item was purchased
3. A copy of your receipt where possible
4. Full contact details including postal address and daytime contact telephone number.
We will not disclose your Personal Information to any third party.