FAQs

What are the clocks made from?
The clocks are made from fomalux which is 100% recyclable. The hands are nickel.
Do you accept PayPal?
Yes, we accept PayPal, visa, visa debit and the other major cards. If you are in the workroom then we are happy to accept cash too!
Can you personalise the clock if it is a gift?
Yes, we have hand printed ribbons which we place around the clock's neck. Just fill in the box on the website and it will come through to the workroom automatically.
What are your company ethics?
All of our products, except for the cashmere scarves, which are produced by Nepalese refugees, are made in Britain. Our blankets come from the mills and looms of Lancashire, our bags are produced in Northamptonshire and our clocks right here in Dorset. Our clocks are protected with reusable bubblewrap bags and biodegradable shedding. We use cardboard and brown paper packaging where possible.
Do you accept returns?
Yes we do. Please read the delivery and returns section of our website.
Do you have a shop too?
We have a dog-friendly workshop and outlet in Dorset - you can find our address on the 'contact us' page. Please note that we are currently only allowing visitors with prior notice, so please call us before planning a visit!

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